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Computer Support Phone SCAM - alert!
Posted by Mark Buckley on Mon 12/12/11. Listed in Disability Equality NW news
Please be aware of a virus phone scam being run from call centres in India:
Phone scams , where callers offer "computer support" but ultimately defraud people, have been around for a number of years. Indeed, last July the Metropolitan police closed down 19 websites that were revealed to be scams - teams at Indian call centres were ringing computer users claiming to be from tech support. The users were then told there were problems, which could be fixed. THIS IS A LIE.
NO COMPANY WOULD SOLICIT BUSINESS THIS WAY. THE SOFTWARE WILL CORRUPT YOUR PC/LAPTOP SECURITY.
After being told to download a programme that handed over remote control of their computer so the caller could install "fixes", the PC users were told of the £185 charge for subscription to "the preventative service". But the "fixed" computers never had any problems, and the value of the service was dubious. In previous cases, the police have been unable to obtain refunds for victims, even though it is classed as fraud.
Those who believe they have been mis-sold a product or service online should report the matter to Trading Standards (via the link below) and if consumers believe they have been a victim of crime they should report it to the police.
